Civil Rights Title VI,

ADA & Reasonable Modification

Non-Discrimination – Title VI of the Civil Rights Act of 1964

The United States Department of Transportation (DOT) ensures full compliance with Title VI of the Civil Rights Act of 1964 by prohibiting discrimination against any person on the basis of race, color or national origin in the provisions of benefits and services resulting from federally assisted programs and activities. Any person who believes County Express or Prairie Express has violated his/her Title VI protections should refer to the Northeast Colorado Association of Local Government’s Complaint Policy & Grievance Form.

Northeast Colorado Association of Local Governments has also developed a policy to assist individuals who are Limited English Proficient (LEP). Translation services in order to assist LEP individuals shall be made available to County Express and Prairie Express  customers upon request. Northeast Colorado Association of Local Governments Title VI policy, complaint procedures and LEP Plan shall be made available upon request by contacting Ken Mooney, NECALG Transportation Director as listed below.
For federal Title VI information please contact the Federal Transit Administration (FTA), Region 8 at 303-362-2400. Federal Title VI information, including filing complaints, can also be accessed on the FTA website.

 

ADA Policy Statement

The Americans with Disabilities Act (Title II) states, in part, that “no otherwise qualified disabled individual shall, solely by reason of such disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination in programs, services or activities sponsored by a public entity.” At County Express and Prairie Express, we are committed to complying with the requirements of Title II of the ADA in all of its programs, services, benefits and activities.

County Express and Prairie Express coordinate safe and efficient transportation to the communities we serve. County Express and Prairie Express provide service for low-income, elderly, and persons with disabilities. We work closely with our providers to make sure that our providers are compliant with ADA standards and communicate with our clients to provide the best service possible.

Any person who believes County Express or Prairie Express has violated his/her ADA protections should refer to the Northeast Colorado Association of Local Government’s Complaint Policy & Grievance Form.

Reasonable Modification Policy

County Express and Prairie Express may allow reasonable modification of its policies to accommodate the special needs of persons with disabilities in order to allow them to fully utilize our services as required by 49 CFR Part 37.5(i.3). Whenever possible a request for a reasonable modification or accommodation shall be filed/requested in advance by contacting us or submitting the Reasonable Accommodation Request Form to:

Transportation Director
Northeast Colorado Association of Local Governments
231 Main Street, Suite 211
Fort Morgan, CO 80701
970 867-9409

Requests for reasonable modifications or accommodations will not be approved if the request would: fundamentally alter the nature of the service, program, or activity; create a direct threat to the health or safety of others; result in an undue financial and administrative burden; or the individual would still be able to fully use the services provided by Mountain Ride without the modification. Individuals with disabilities may file complaints regarding reasonable modification or accommodation below by completing the online form or by contacting County Express or Prairie Express directly.

To request additional information on the County Express and Prairie Express nondiscrimination obligation contact:

Transportation Director
Northeast Colorado Association of Local Governments
231 Main Street, Suite 211
Fort Morgan, CO 80701
970 867-9409

Information in languages other than English will be provided as needed and will be consistent with DOT LEP Guidance.

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